Dear New Hire:
Thank you for accepting the position as a newly minted agent with our really big insurance company. We are SO excited to have you on our team. You seem like a team player if ever I saw one.
There will be much to learn in the coming days. Please try to remember that I have been doing this longer than you. Which isn't saying much, since you have been with us all of two hours. Bear with me while I try to impart what little knowledge I have obtained in the past three years with this company and the past 10 in the industry.
I realize that
XYZ company did things better/quicker/faster/newer than we do here. We hope that you will be able to make due while you learn the ropes with us, your new employer, the one you left
XYZ and all their
fabulousness for. If only we can live up to your expectations.
You don't have a day planner you say? Never really cared for them? You just keep everything in your head? Good for you. I'm glad you have the brain capacity of a pachyderm. However, in case you hadn't noticed, we are kind of in a high volume industry. I add things to my list all the time. And change them. All the time. And you seem to have trouble remembering what I told you we were doing tomorrow. Since you have asked me twice now. Just since you got back from lunch.
And speaking of lunch.... I don't take lunches with my new hires unless forced by my boss. Not that I have something against eating with my agents. I eat lunch and get coffee with other team members all the time. And when you are no longer the new hire, I may just eat with you too. But right now I want you to leave me alone for 30 minutes. For the love of God. I just want silence. Just me and my Chicken Tacos. Maybe sneak a
cigarette or two before I head back in. Cause for the love of all that is good and holy, as much as I want to quit, it ain't happening while I have a new hire in training.
Oh, you need vacation time the last week of the month. Did you really mean Thanksgiving? Cause we are closed on Thursday and Friday. No? The week AFTER? Oh. Sure. No problem. Not that I could tell you if there was. You being an independent contractor and all.
And there is the part I hate most about new hires. You remind me all the time that you are an 'independent contractor' when I call you out on your bullshit excuses for why you can't work. But when you run out of money, suddenly I am a bad trainer because you didn't write any business this month. I can't make you do your job. I can show you how to do it and how to do it well. I can't (and won't) do it for you.
All that said, eventually some of you turn into great agents. Agents who work really hard and that I really like. Agents I actually look forward to having lunch with. Can you be one of those agents? Time will tell. In the meantime, buy a
day planner already!