Two posts in one day.....clearly I won't post again until Labor Day.I was promoted about 4 months ago. I am a trainer for our district in addition to still being an agent. I like my job and my new duties of training new agents. I love my new agents. They all are working really hard and are meeting their milestones.
Today another districts agents came up to me and asked if I could help them with something. I said sure, figuring they needed to find a form or help navigating our corporate website.
They said they needed to know how to do an employer presentation.
(The employer presentation is really the key to making money in our business. It is how you get new accounts. Every new agent should have the employer presentation nailed to the wall by the end of week one. These guys have been in for three weeks.)
I asked if their Coordinator had showed them how.
No.
I asked if they were sure they had not covered it in New Agent Sales School.
Nope. Haven't been yet.
I asked if they were SURE they didn't know how.
Not a chance.
I grabbed a conference room, a presentation packet and both the new guys. We passed their coordinator in the hall. He wanted to know where we were off to. I told him I was off to train HIS agents. And said that I would be charging. (Not that I actually could)
He asked if he could come watch.
SERIOUSLY!!!! You want to watch me do your job?
I just looked at him and said, "Sure, then you'll know how to train your next new agent".
I don't mind helping people out. And these new guys are GOOD. They work hard and have a lot of promise. But they are new. They need guidance, direction, assistance and constant motivation until they know they can do it on their own. The learning curve for new agents is HUGE. They need every bit of help we can give them.
Seeing as how coordinators and trainers get a commission
override on every dime agents tied to them make, it is in his best interest to help them succeed. And since I DON'T get an
override on agents NOT tied to me, it's not in my financial best interest to help them.
I am livid that he would risk the financial stability of these two young guys by not giving them all the training we can offer. I can't believe that he is just haphazardly letting them float along with not a bit of direction or help. And then has the audacity to let me train them!
What an ass.